Service Reviews For Sport Clips Haircuts of Brook/Tosa

Been coming here since it opened and unfortunately they have lost my business. Checked in, in person and saw that several people checked in online so it was going to be a wait. No biggie, inevitiably someone will not show up or show up late and hopefully I can sneak in. The exact thing happens and I am on deck but instead they tale some baby boomer who checked in for a neck clean up. WTF??? I am actually a paying customer and you take a necl clean up before me and I had been waiting for over 30 minutes. He waited like 2 minutes. Sorry but that service sucks and I am walking out.

Don't know why they offer neck trim between cuts when you have to wait half an hour for it when there is only one other customer in the store, and they took him and the next walk in, before I walked out.

Reply from Sport Clips Haircuts of Brook/Tosa :
Thank you so much for your review. I am sorry that you were not serviced in a timely fashion. I will contact you directly to get further info so that I can follow-up.